Why purchase a handmade baby quilt from a website when you can find baby quilts from department stores or by the hundreds on other online websites?
Since I was a young child watching my Grandmother ply her needle, there was one very important lesson learned and that was to take pride in your craftsmanship. I remember making stitches in a quilt only to have my Grandmother come along behind me to rip them out because they were either too long or they were uneven.
These were hard but valuable lessons to be learned by a 7 year old who just wanted to put few stitches into the pieced quilt on the big frame in Grandma’s living room. Today, I know how to take pride in my work. If stitches are uneven, they come out. If a seam is not straight, it is re-sewn. Grandma knew.
After many years of service as a website owner, I take pride that my customers receive my best handiwork in each handmade baby quilt. In my many years of service online, satisfied customers return to buy other quilts for family members and friends who are having a new baby because they are pleased with their original purchase.
When a quilt is purchased online through my website, the customer has access to me personally by e-mail or by phone. This is my personal business not run by a large corporation that a quilter is simply buying a space or spot to showcase their quilt. If the customer has any questions, comments or concerns about their order, I am available quickly and efficiently.
Many times, customers will need support with the online ordering process. With a quick phone call, I am available to talk the customer through the process in ordering their handmade baby quilt. In today’s world it is rare to have a real person’s support not just a help menu or a computer explaining the steps to you by pushing a sequence of buttons on your phone. Personal service is important because I sell handmade baby quilts which are uniquely personal gifts.
Finally, bookmarking sites is commonplace. But a bookmark on a large site where hundreds of quilts are sold is not efficient. You find many times that what you thought was a great location seems to be lost, moved, or no longer available. When you return to purchase a new handmade baby quilt from a website that has been long established like Unique Baby Quilt Boutique, you are sure that you have made the right choice.
